Terms of Service

Welcome to Ceylon Visitors. By accessing our website or booking a tour through us, you agree to comply with and be bound by the following terms and conditions.

1. Booking and Payments

All bookings are subject to availability. To secure your reservation, a deposit or full payment may be required as agreed upon during travel coordination. We transparently outline what is included and excluded before finalizing your itinerary.

2. Cancellations and Refunds

Cancellations made a specified number of days before the travel date may qualify for a partial or full refund depending on the agreements with third-party service providers (such as hotels and specific experiences). Cancellation policies will be provided prior to booking.

3. Changes to Itineraries

While we strive to follow your requested itinerary perfectly, unforeseen circumstances such as weather, local disruptions, or road conditions might necessitate adjustments. Our chauffeurs will always prioritize your safety and experience.

4. Liability

Ceylon Visitors is not liable for injury, loss, or damage to personal property during the tours. We highly recommend all travelers acquire comprehensive travel insurance before arriving in Sri Lanka.